Field Service Engineer
Job ID: 5176
I. Job Identification
Job Title : Field Service Engineer
Report to: CPS Team Leader-Greater China
Location: Shanghai, Beijing, Hong Kong, Macau
II. General Responsibilities:
Provide field service for Lutron’s lighting control system and shade control system, such as System Startup, Aim and Focus, System Optimization, Trouble Shooting, onsite sales supporting, etc.
III. Roles & Responsibilities:
Site coordination with distributor, GC, EC and etc.
Familiarize the electrical contractor, project manager, owner’s representative, with wiring and mounting of system devices.
Understand the overall project schedule.
Delivery the field service according to the arrangement from FSE leader
Upload the database/site report to server or send to Michael once complete each field visit
Provide site training/one day training
Upload/send the training report
Project management/coordidation onsite.