Field Service Engineer

Hyderabad, India, IN

Job ID: 4638

Lutron Electronics Co., Inc has an immediate opening for a  Field Service Engineer (FSE).  In this position, you would be a key part of the India field service team. A successful field service engineer will deliver world class service and support to Lutron commercial customers.  You will commission, troubleshoot, and update Lutron light control systems across various types of commercial projects.

Contributions & Responsibilities:

  • Become proficient in commissioning, installing, programming and servicing Lutron systems, while following all field service procedures and policies
  • Installing software and firmware
  • Interact with clients to fulfill the job need
  • Work independently to accommodate an ever-changing schedule and priorities
  • Interface with engineering and all business units to drive product improvements
  • Understand Lutron's business, customers, and sales channels to effectively communicate project status
  • Interface with sales to capitalize on new equipment opportunities and sell services as needed
  • Stay aligned to Lutron’s culture and values:
    • Be passionate
    • Be flexible and adaptable to changing markets
    • Be an innovative thinker
    • Be customer focused
    • Be ethical

Qualifications:

  • 4 Years Technical Bachelors Degree (Electrical and Electronics preferred)
  • 3-5 years previous commissioning experience with similar equipment preferably Lighting controls, HVAC, BMS, F&S or A/V
  • Strong problem-solving skills
  • Ability to work independently with minimal supervision, self-motivated
  • Ability to train our customers on system operation
  • Leadership skills
  • Willingness to travel 70% of the time, sometimes with little or no notice.

Lutron Electronics position as the leading manufacturer of lighting controls worldwide, our unsurpassed quality, the breadth and depth of our product offerings, and our commitment to servicing our worldwide customers have resulted in strong sales and profitability growth year over year. This growth has in turn allowed the company to continue to invest in recruiting and retaining the best people we can find to service our customers. Continuous growth has also fueled our ability to constantly develop new technologies and new manufacturing processes that in turn drive the creation of new or better products and services. 

 

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