European Quality Leader

European Quality Leader
London,

Job Description

European Quality Leader

 

Lutron Electronics Co., Inc has an immediate opening for a European Quality Leader.  In this position, you would be a key part of the Quality and Engineering team.  A successful Quality Leader will have a customer focused attitude, drive continuous improvement projects, be a self starter, and be able to build a culture of quality.

Responsibilities:

  • Creation, reporting, and overall ownership of quality metrics for the EA facility to drive results to goal levels

  • Resolution of supplier related quality issues through formal methods

  • Perform existing supplier audits in the European region

  • Supplier relationship management to drive improvement and long-term partnerships

  • Drive problem investigations and permanent corrective actions using 8Ds, production audits, returned goods process, supplier quality assurance, improvement projects

  • Investigation and resolution of field product quality issues, including liaising with customers

  • Works with US headquarters to ensure visibility on EMEA quality levels, consistency of processes and metrics, and resolution of product quality issues

  • Driving continuous improvement and standard work by driving process improvements and updating documentation to reflect the new standard process

  • Creating the culture of quality in the facility required to meet and achieve Lutron’s world-class quality objectives

  • Development of the local supplier base to ensure world-class quality in purchased components and outsourced services

  • Supervision and career development of team members
  • Stay aligned to Lutron’s culture and values
  • Be passionate
  • Be flexible and adaptable to changing markets
  • Be an innovative thinker
  • Be customer focused
  • Be ethical

 

Requirements:

 

  • Bachelor’s degree in Engineering, Operations, or Business preferred

  • Minimum 5 years work experience in Engineering, Operations, or Quality in a manufacturing/distribution setting

  • 10 years of experience in Quality and Operations a plus

  • A leader with a passion for excellence and a strong sense of ownership who will relentlessly drive the Quality agenda and act as Lutron’s Quality Ambassador in EMEA

  • Superior communication and influencing skills, across departments and regions

  • High level of problem solving and attention to detail

  • Knowledge of quality improvement tools, lean manufacturing concepts, ISO 9000, and continuous improvement a plus

  • High urgency levels and good fit to thrive in a dynamic, fast-paced environment

 

Lutron Electronics position as the leading manufacturer of lighting controls worldwide, our unsurpassed quality, the breadth and depth of our product offerings, and our commitment to servicing our worldwide customers have resulted in double digit growth annually. This growth has in turn allowed the company to continue to invest in recruiting and retaining the best people we can find to service our customers. Continuous growth has also fueled our ability to constantly develop new technologies and new manufacturing processes that in turn drive the creation of new or better products and services

Lutron offers a competitive compensation and benefits package and a dynamic and professional work environment. We also offer continued growth through increased job responsibilities, courses offered through Lutron University and advancement opportunities.  For more information, view our website at www.lutron.com. EOE.   

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