Lutron's Five Principles
Take care of the customer
The customer is our number one priority and the reason we exist as a company. Since the beginning, Lutron has maintained exceptional service, offering 24-hour technical support for its products, and a friendly customer service department that sustains close relationships.
Take care of the company
Lutron is dedicated to growth and innovative development. We are proud to be a global leader in this area, holding over 2,700 patents, and offering more than 15,000 products. Our team is made up of intelligent, motivated individuals, who work every day to keep us at the cutting edge.
Take care of the people
Lutron provides opportunities for its employees to fully develop their abilities and make a personal contribution to the success of the company. We offer a welcoming, energetic environment and provide many opportunities for team building and recreation.
Innovate with high quality products
At Lutron, we have advanced the technology of lighting control while maintaining top market position by focusing on exceptional quality and design. We are leaders in high-quality lighting controls for fluorescent, halogen incandescent, magnetic low-voltage, electronic low-voltage and LED light sources.
Deliver value to the customer.
We believe that our customers benefit the most from products that are high quality and cost effective. No matter how big the system, every Lutron product saves energy by reducing electrical consumption. Taken as a whole, Lutron light controls have reduced our customers’ electric bills by $1 billion annually.